How do I place an order?
Placing your order with mydentalstock is very easy. Sign up for your account, add all the items you need in your shopping cart, when you are done with the shopping you can click on “proceed to checkout” button, you will be transferred to our secure server, you can make the payment online through debit/credit card and net banking. Your order is placed.
How do I know my order has been confirmed?
Once you have placed the order you will be receiving confirmation email containing details of your order from us. You can also be able to see it in your account on our website.
How will my order be delivered to me?
Your orders will be delivered to you by reputed courier companies. You will be informed when you package gets dispatched and you will receive a tracking number; you can track your order using that number.
How do I check the status of my order?
Once you place the order you will get the confirmation via email. You will be informed when you package gets dispatched and you will receive a tracking number; you can track your order using that number. You can also check the status of your order through your account on our website.
Can I cancel my order?
Yes you can cancel your order before it gets dispatched within 10 to 12 hours. Once the order gets dispatched it cannot be cancelled.
When can I return my order?
Order can be returned if the item is defective. Please refer our returns policy section for more information on other types of return .  
How do I pay using debit card or credit card?
To pay using debit or credit card you need your card number, expiry date, name on the card and three digit CVV number you will be redirected to our secure server enter the details and complete the payment
Is online payment secure?
Yes online payment is 100% secure. You will be transferred to our secure server which is secured by highest level of transaction security. All credit card and debit card payments are processed through secure and trusted payment gateways. Your payment information will not be detained by our website.

Are there any hidden charges while purchasing?
NO there are no hidden charges while purchasing. The prices listed at the time of check out time is the final amount you pay including taxes and freight .
What are the delivery charges?
Delivery charges are dependent on the weight and the delivery address, it will vary accordingly.We have tied up with various courier companies to offer you cheapest prices for freight .
 How to sell on your site?
If you want to sell your products on our site click sell button in top right corner of the website fill your details in the form, and after you have given your registered company details and you are approved by our committee members you will receive log-in Id and password through which you would be able to list your items on the site. All your items will be subjected to approval before listing.

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